by ICONESSecuring hospital preparations. It is all we do, and have done for more than 15 years.
A French family business at your service: on-site installation, preventive maintenance, a dedicated hotline and ongoing training, so your team is autonomous from day one.
From installation to everyday use, we are there.
The system is simple and practical in itself. On top of that, we make the transition easy for everyone in the hospital pharmacy, from pharmacists to pharmacy technicians.
Installation file
We prepare an installation file before the QCRx® arrives, to guide you step by step through the process.
Installation
Our team installs, configures and qualifies your QCRx® on site, on a standard worktop, before the first check.
Training
A few hours to get started, then 80 h of continuously updated training, with an e-learning platform available 24/7 for newcomers and refreshers.
Maintenance
Preventive and corrective. We step in before problems arise, and quickly when they do. A loan machine in the event of a major breakdown.
Hotline
Responsive technical support. A question, an incident: we answer.
Follow-up
We don't leave you on your own after commissioning: the follow-up of your installation continues over the long term.
80 h of training, kept up to date. So the whole hospital pharmacy feels at ease, from pharmacists to pharmacy technicians.
The QCRx® can be mastered in a few hours. Our training goes further, and remains available to you throughout the life of the system.
Quick to get started
A few hours are enough for pharmacy technicians to use it every day.
E-learning available 24/7
For newcomers to the team and refreshers, whenever you like.
Up-to-date content
The training is kept up to date: your teams learn from current content.
The whole hospital pharmacy team
From pharmacists to pharmacy technicians, we make the transition easy for everyone.
A French family business, entirely dedicated to hospital pharmacies.
For more than 15 years, our team has supported hospital pharmacies with their analytical controls. We design the QCRx®, install it in your unit and stay by your side throughout its life.
More than a system. A community.
Three pillars for progressing together, with QCRx® users from all over France and Europe.
E-learning training
Complete modules to master the QCRx®. Available 24/7, ideal for newcomers and refreshers.
Discussion space
Questions and answers, feedback and sharing of methods between users from all over France and Europe.
The Café QCRx®
The newsletter for users only, to keep you trained all year round: a 5-minute read, practical tips, no sales talk.
A five-minute read, practical tips.
The newsletter reserved for QCRx® users. It keeps you trained all year round: micro-training, software updates and feedback from the field, without sales talk.
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